# Social Linking - Connect Your Brand Accounts

> Link your official social accounts from Settings -> Monitoring -> Social Linking.

> Link official social accounts so Kommon Poll can access richer data and page-level insights.

Some platforms let Kommon Poll search public content with keywords. Others, especially Facebook and Instagram, may require linked brand accounts and tracking sources for deeper or more reliable coverage.

Open:

**Sidebar -> Settings -> Monitoring -> Social Linking**

Use Social Linking to:

- Connect official brand accounts.
- Authorize supported platforms.
- Review connected account status.
- Improve access to account-level or page-level data where the platform allows it.

Use Social Tracking separately for source URLs, IDs, hashtags, and review listings:

**Sidebar -> Settings -> Monitoring -> Social Tracking**

## Why Social Linking Matters

Without linking, Kommon Poll may still capture public mentions that include your keywords, but it may miss:

- Some comments on your own posts.
- Certain page or profile content.
- Richer engagement metrics for owned channels.

With linking:

- You unlock page-level or account-level tracking where supported.
- You reduce the risk of missing important conversations on official channels.
- You can support reply workflows where platform credentials and permissions allow it.

## Link An Account

The exact wording varies by platform, but the general flow is:

1. Go to **Sidebar -> Settings -> Monitoring -> Social Linking**.
2. Choose the platform to connect.
3. Authenticate securely through the platform.
4. Grant the requested permissions.
5. Select the pages, profiles, or accounts that belong to your brand.
6. Confirm the connection status in Kommon Poll.

## Revoking Access

Kommon Poll uses platform-approved authorization methods. You can revoke access from the platform's own settings, such as Facebook Business Integrations, or from within Kommon Poll where controls are available.

Repeat the process for every official account you want to monitor.