Reporting, Alerts, and Exporting

Notifications Center & Channel Settings

Manage Email, WhatsApp, Teams, and Slack notification channels from the Settings hub.

Use the Notifications Center and channel settings to manage delivery across Email, WhatsApp, Teams, and Slack.

The current notification area is part of the Settings hub.

Open:

Sidebar -> Settings -> Notifications -> Notifications Center

Notification Channels

The Notifications Center includes tabs for:

  • Email Notifications
  • WhatsApp Notifications
  • Teams Notifications
  • Slack Notifications

Email

Use Email Notifications to add recipients and send scheduled updates or alerts to inboxes.

WhatsApp

Use WhatsApp Notifications to select linked WhatsApp numbers and configure:

  • Daily WhatsApp notifications
  • Weekly WhatsApp notifications
  • Mention alerts
  • Sentiment range
  • Mention alert type: all mentions, comments, or posts

Manage linked numbers at:

Sidebar -> Settings -> Notifications -> WhatsApp Settings

The current WhatsApp settings UI supports up to three linked numbers.

Microsoft Teams

Use Teams Notifications to send mention alerts to a Teams channel email address. Teams controls may depend on plan permissions.

Slack

Use Slack Notifications to configure:

  • Daily Slack summaries
  • Weekly Slack summaries
  • Mention alerts
  • Sentiment range
  • Mention alert type: all mentions, comments, or posts

Manage the Slack workspace connection at:

Sidebar -> Settings -> Notifications -> Slack Settings

Slack controls may depend on plan permissions.

For full setup steps, see Slack Settings.

Configure A Notification Channel

  1. Open Sidebar -> Settings -> Notifications -> Notifications Center.
  2. Choose the channel tab: Email, WhatsApp, Teams, or Slack.
  3. Select the saved search or project context if the UI asks for one.
  4. Add the delivery destination:
  • Email recipients for Email.
  • Linked numbers for WhatsApp.
  • Channel email address for Teams.
  • Connected Slack workspace for Slack.
  1. Choose the delivery cadence, such as daily or weekly where available.
  2. Choose mention alert rules where available.
  3. Set sentiment range and mention type if those controls are shown.
  4. Save the configuration.

Test the destination with a low-risk rule before relying on it for urgent alerts.

  • Sidebar -> Settings -> Notifications -> Notifications Center
  • Sidebar -> Settings -> Notifications -> WhatsApp Settings
  • Sidebar -> Settings -> Notifications -> Slack Settings