Updating Account Details & Password

Update your account profile information and change your password from Account settings.

Open:

Sidebar -> Settings -> Account settings -> Account details

Update Account Details

1. Open Account details.
2. Edit the fields that need to change.
3. Update the profile photo if needed.
4. Click Save changes.
5. Wait for the confirmation message before leaving the page.

The Account details section can include:

• Profile photo
• Display name
• First name
• Last name
• Email
• Phone

Profile Photo

The current Account details page supports profile photo management.

1. Open Sidebar -> Settings -> Account settings -> Account details.
2. Click Change image.
3. Select a JPG, PNG, GIF, or WebP image.
4. Keep the file size within the displayed limit, currently up to 2MB.
5. Click Save changes.

To remove the image:

1. Click Remove image.
2. Click Save changes.

Password Updates

Password changes open in a reset-password modal from Account details.

1. Open Sidebar -> Settings -> Account settings -> Account details.
2. Click Reset password.
3. Enter your current password.
4. Enter the new password.
5. Confirm the new password.
6. Click Reset password.

The current password form requires the new password and confirmation to meet the displayed minimum length. The frontend currently enforces an 8-character minimum.

Required Fields

The UI commonly requires:

• Display name
• Email

Phone, first name, and last name may be optional depending on organization policy.

If The Update Fails

Check the most common causes:

• The current password is incorrect.
• The new password and confirmation do not match.
• The new password is shorter than the minimum length.
• The account session has expired.
• The account data service is temporarily unavailable.

Refresh and try again once. If the issue continues, contact support with the account email and the error message shown on screen.