Account Management

Teams, Collaboration & Team Switching

Review teams, understand member permissions, remove members when allowed, and switch active team context.

Review teams, understand member roles, remove team members when permitted, and switch the active team context.

Teams control shared access to searches, quotas, saved searches, monitoring settings, report formats, notifications, and account context. If you belong to more than one team, make sure the correct team is active before creating searches or changing settings.

Review Teams

Open:

Sidebar -> Settings -> Account settings -> Teams

Each team card can show:

  • Team name
  • Your role
  • Member count
  • Team members
  • Member email addresses
  • Member roles
  • Member status
  • Role controls, where permitted
  • Reassign and Remove buttons, where permitted
  • Whether you can manage the team

Understand Team Permissions

The team card explains what you can do:

  • You can manage this team means member management controls can appear.
  • You can view this team but do not have permission to manage members means you can see membership details but cannot remove members.
  • Team invitations are currently disabled means new invitations cannot be sent from this page.

Only users with the right team permissions can manage members.

Change A Member Role

Role controls appear only when you have permission to change roles. In the current UI, the team owner is the expected role with permission to change member roles.

  1. Open Sidebar -> Settings -> Account settings -> Teams.
  2. Find the team member.
  3. Use the role dropdown.
  4. Choose the new role, such as Manager or another available role.
  5. Wait for the success message.

If the role change is blocked, confirm that you are the team owner and that the member can be changed.

Remove A Team Member

This option only appears when you have permission to manage the team.

  1. Open Sidebar -> Settings -> Account settings -> Teams.
  2. Find the team member.
  3. Click Remove next to the member.
  4. If the member owns saved searches or tracking links, choose another active team member to receive those assets.
  5. Type or confirm the requested confirmation value if the modal asks for it.
  6. Click Assign and remove.
  7. Wait for the confirmation message.

You cannot remove yourself from the team using the member removal button. You also cannot remove team owners from this page.

Kommon Poll transfers the member's saved searches and tracking links before removal when reassignment is required. If there is no other active team member available to receive those assets, removal may be blocked.

Reassign Team Assets

Team owners or authorized users can reassign saved searches and tracking links from one team member to another.

Use reassignment when:

  • A team member is leaving the team.
  • Search ownership needs to move to a new analyst.
  • Tracking links should be managed by a different owner.
  • A saved search needs an accountable owner before reporting or notifications continue.

Steps:

  1. Open Sidebar -> Settings -> Account settings -> Teams.
  2. Find the member whose assets need to move.
  3. Choose the reassignment action where available.
  4. Select the receiving team member.
  5. Confirm the action.
  6. Wait for the success message.

Change Your Active Team

  1. Go to the profile section in the sidebar.
  2. Click the team name shown under your profile name.
  3. Choose the team you want to work in.
  4. Wait for the page to reload or refresh its context.

After switching teams, Kommon Poll uses the selected team for:

  • Searches
  • Usage quotas
  • Saved searches
  • Team saved searches
  • Monitoring settings
  • Report formats
  • Notifications
  • Billing and account context where applicable

Best Practices

  • Check the active team before creating a saved search.
  • Review team quota before running high-volume searches.
  • Remove members promptly when access is no longer needed.
  • Keep team ownership clear so billing, quota, and member access issues have an accountable owner.